ZT

Zacks T Muzondo

IT Graduate

Harare, Mufakose

ABOUT

Dedicated and detail-oriented Academic Writer with proven experience in dissertation, thesis, and research writing across diverse fields including Business, Social Sciences, Tourism & Hospitality, and Information Technology. Skilled in critical thinking, literature reviews, data analysis, and academic editing. Proficient in multiple referencing styles (APA, Harvard, MLA, Chicago) and committed to producing plagiarism-free, high-quality work under strict deadlines.

SKILLS

Academic & Dissertation Writing (Business, Social Sciences, Tourism & Hospitality, IT)Research, Data Analysis & Critical ThinkingLiterature Review & Conceptual Framework DevelopmentProficiency in Referencing Styles (APA, Harvard, MLA, Chicago)
TurnitinGrammarlySPSSMS OfficeMicrosoft 365OutlookTeamsSharePointExcel
Strong Analytical & Problem-Solving AbilitiesTime Management & Remote Work CapabilityLevel 1 and 2 IT SupportServer MaintenanceAntivirus Solutions DeploymentICT Inventory Management

EXPERIENCE

Freelance Academic Writer

2024 - Present

Self employed • Harare

Successfully assisted students with dissertations, research projects, and essays across multiple disciplines. Conducted in-depth literature reviews and provided critical analysis in alignment with academic standards. Delivered plagiarism-free papers with accurate referencing and formatting. Supported students with proposal development, data analysis (qualitative & quantitative), and final dissertation editing. Consistently met deadlines while handling multiple projects simultaneously. • Successfully assisted students with dissertations, research projects, and essays across multiple disciplines. • Conducted in-depth literature reviews and provided critical analysis in alignment with academic standards. • Delivered plagiarism-free papers with accurate referencing and formatting. • Supported students with proposal development, data analysis (qualitative & quantitative), and final dissertation editing. • Consistently met deadlines while handling multiple projects simultaneously.

IT Intern

2022 - 2023

Esmesi Pvt ltd • Harare

Delivered Level 1 and 2 support to over 100 users across various departments, resolving issues with desktops, laptops, and printers. Configured Microsoft 365 accounts and provided training on Outlook, Teams, and SharePoint. Assisted in deploying antivirus solutions and running system updates across multiple workstations. Participated in server maintenance routines including backup verification and patch installations. Managed ICT inventory logs using Excel and helped reconcile asset records during audits. • Delivered Level 1 and 2 support to over 100 users across various departments, resolving issues with desktops, laptops, and printers. • Configured Microsoft 365 accounts and provided training on Outlook, Teams, and SharePoint. • Assisted in deploying antivirus solutions and running system updates across multiple workstations. • Participated in server maintenance routines including backup verification and patch installations. • Managed ICT inventory logs using Excel and helped reconcile asset records during audits.

EDUCATION

Chinhoyi University of Technology

2020 - 2024

BSc (honors) Degree in Information Technology

Gumbonzvanda High School

2017 - 2018

3 Advanced Levels in Computer Science, Business Studies, Pure Mathematics

Chigwedere Secondary School

2012 - 2016

Ordinary Levels in 7 subjects including Mathematics, Science & English