Junior IT Technician
Windhoek, Ongava street, P.O.Box 64182, Okuryangava
I am dedicated to securing a position where I can leverage my passion for learning and commitment to user satisfaction. I aim to enhance my skills in system administration or technical support, focusing on optimizing productivity and time management. My goal is to contribute to efficient operations while continuously developing and thriving in my role.
Meatco Namibia • Namibia
Set up and configure new computers and laptops. Remotely or physically assists in computer-related concerns. Updates computer software and operating systems (Planned Maintenance). Printers' installation and configuration. Setup of new users and training on computer equipment usage. Record technical issues and solutions on OTRS (helpdesk). Evaluate new software. Setup of email accounts. Diagnosing and fixing of computer hardware. Assist users both external and internal in meetings (conferencing rooms). Reset and unlocking of active directory user accounts. Creation of users account in active directory. Troubleshoot network issues such as IP conflicts, DNS problems, or slow speeds. Install and replace internal components (e.g., SSDs, graphic cards). Diagnose and repair basic hardware issues, such as malfunctioning hard drives, RAM. Structured Cabling. • Set up and configure new computers and laptops • Remotely or physically assists in computer-related concerns • Updates computer software and operating systems (Planned Maintenance) • Printers' installation and configuration • Setup of new users and training on computer equipment usage • Record technical issues and solutions on OTRS (helpdesk) • Evaluate new software • Setup of email accounts • Diagnosing and fixing of computer hardware • Assist users both external and internal in meetings (conferencing rooms) • Reset and unlocking of active directory user accounts • Creation of users account in active directory • Troubleshoot network issues such as IP conflicts, DNS problems, or slow speeds • Install and replace internal components (e.g., SSDs, graphic cards) • Diagnose and repair basic hardware issues, such as malfunctioning hard drives, RAM • Structured Cabling
Meatco Namibia • Namibia
Set up and configure new computers and laptops. Remotely or physically assists in computer-related concerns. Updates computer software and operating systems (Planned Maintenance). Printers' installation and configuration. Setup of new users and training on computer equipment usage. Record technical issues and solutions on OTRS (helpdesk). Evaluate new software. Diagnose and repair basic hardware issues, such as malfunctioning hard drives, RAM. • Set up and configure new computers and laptops • Remotely or physically assists in computer-related concerns • Updates computer software and operating systems (Planned Maintenance) • Printers' installation and configuration • Setup of new users and training on computer equipment usage • Record technical issues and solutions on OTRS (helpdesk) • Evaluate new software • Diagnose and repair basic hardware issues, such as malfunctioning hard drives, RAM
Ministry of Agriculture, Water and Forestry • Namibia
Set up and configure desktops and laptops for new users. Respond to user queries related to hardware, software, and connectivity issues. Generate reports on hardware inventory, software usage, or patching status. Install and replace internal components (e.g., SSDs, graphic cards). Diagnose and repair basic hardware issues, such as malfunctioning hard drives, RAM. • Set up and configure desktops and laptops for new users • Respond to user queries related to hardware, software, and connectivity issues • Generate reports on hardware inventory, software usage, or patching status • Install and replace internal components (e.g., SSDs, graphic cards) • Diagnose and repair basic hardware issues, such as malfunctioning hard drives, RAM
Bachelor of Computer Science in Systems Administration
Namibia Senior Secondary Certificate