DATA | BUSINESS INTELLIGENCE | REPORTING | PERFORMANCE ANALYST
Lagos, Nigeria
A proactive and results-driven Business Intelligence Analyst with extensive experience in developing, automating business reports, data automation and process optimization, variance analysis and forecasting, data validation and revenue assurance, and providing actionable insights for strategic decision-making.
Smile Communications Ltd • Lagos, Nigeria
Automated revenue and performance reporting using SQL and Power BI. Conducted variance analysis to identify discrepancies in revenue and performance metrics. Forecasted revenue trends using historical data to support strategic planning. Managed data validation and ensured accuracy in revenue reporting. Provided ad hoc data analysis and support to multiple departments. Interfaced with NCC for data requests and audits, ensuring compliance. • Developed and automated business reports, leading to an 18% increase in revenue growth • Provided actionable business insights that improved decision-making and audit compliance • Enhanced data accuracy and consistency by implementing quality assurance processes • Automated revenue and performance reporting using SQL and Power BI • Conducted variance analysis to identify discrepancies in revenue and performance metrics • Forecasted revenue trends using historical data to support strategic planning • Managed data validation and ensured accuracy in revenue reporting • Provided ad hoc data analysis and support to multiple departments • Interfaced with NCC for data requests and audits, ensuring compliance
Focus Group Limited • Lagos, Nigeria
Performed data analysis to optimize customer complaint resolution processes. Conducted performance management through daily variance analysis. Represented the organization in meetings with NCC and telecom regulators. • Improved data collection and security processes, enhancing report accuracy • Managed regulatory reporting and compliance interactions with NCC • Implemented process efficiencies, reducing reporting errors and turnaround time • Performed data analysis to optimize customer complaint resolution processes • Conducted performance management through daily variance analysis • Represented the organization in meetings with NCC and telecom regulators
Natcom (Ntel) • Lagos, Nigeria
Developed and maintained BI dashboards and reports using Power BI and Excel. Performed variance analysis to detect and correct discrepancies in network performance. Ensured compliance with NCC regulations by validating key performance indicators (KPIs). Conducted revenue validation and control to maintain financial accuracy. Collaborated with departments to ensure high-quality service delivery. • Designed and implemented a Disaster Recovery Plan adopted across the network • Developed and automated dashboards used by senior management for strategic decisions • Led a team of three analysts, optimizing task allocation for maximum efficiency • Developed and maintained BI dashboards and reports using Power BI and Excel • Performed variance analysis to detect and correct discrepancies in network performance • Ensured compliance with NCC regulations by validating key performance indicators (KPIs) • Conducted revenue validation and control to maintain financial accuracy • Collaborated with departments to ensure high-quality service delivery
Higher National Diploma in Civil Engineering