SO

Samuel Olumuyiwa Paul

Sales and Operations Professional

Lagos, Ajao-estate, isolo

ABOUT

Proactive sales and operations professional with strong experience in customer service, logistics, and client relationship management. I aim to contribute to a forward-thinking organization by applying my skills in communication, CRM tools, and problem-solving, while continuously developing my professional capabilities and delivering measurable results.

SKILLS

Microsoft Office SuiteGoogle DocsGoogle SheetsZendeskCRM Tools
Communication SkillsVerbal CommunicationWritten CommunicationTeamwork and CollaborationProblem SolvingCritical ThinkingLeadershipAttention to DetailCustomer ServiceClient Relationship ManagementAdaptabilityFlexibility

EXPERIENCE

Senior Sales Representative

2024-04 - 2024-11

Lagos Chamber of Commerce and Industry • Lagos, Nigeria

As a senior sales representative for LCCI, I was tasked with the planning and execution of the Lagos international trade fair (the biggest tradefair in west Africa) under the trade promotion department, we were tasked with onboarding new exhibitiors in Nigeria and foreign exhibitors from Asia, North America, I assisted this exhibitors with the booking of their event booths, liaison with the embassy for travel visas, flight booking, hotel accommodations. • Planning and execution of the Lagos international trade fair (the biggest tradefair in west Africa) • Onboarding new exhibitors in Nigeria and foreign exhibitors from Asia, North America • Assisted exhibitors with the booking of their event booths • Liaison with the embassy for travel visas • Flight booking and hotel accommodations

Logistics Operations Executive

2023-04 - 2024-04

ShipAfrica • Lagos, Nigeria

As a operations executive for ShipAfrica, I was tasked with creating shipments for packages from Nigeria to other countries, I also worked closely with Dhl to initiate pickups and deliveries for shipments and I was also tasked with providing customers with shipments rates and timely feedback on shipments, etc.. • Creating shipments for packages from Nigeria to other countries • Worked closely with DHL to initiate pickups and deliveries for shipments • Providing customers with shipments rates and timely feedback on shipments

Sales Executive

2022-03 - 2022-09

CREDPAL • Yaba, Lagos, Nigeria

As a sales executive, my role was to advertise our product to walk in customers and ensuring a closed deal based on my monthly target, which I was able to meet judiciously, I was also promoted to the role of a supervisor which included making sure my colleagues did the right thing and assisting them when mistakes were made to ensure overall customer retention. • Advertise products to walk-in customers and ensure closed deals based on monthly targets • Successfully met monthly targets judiciously • Promoted to the role of supervisor • Ensured colleagues performed correctly and assisted them when mistakes were made • Focused on overall customer retention

Affiliate Marketer

2022-09 - 2022-12

CREDITCLAN • Victoria Island, Lagos, Nigeria

As an affiliate marketer, my role was to source for merchants in the technological line to partner with my company, we had thousands of customers all over nigeria that were interested in getting loans on their gadgets- e.g phone, tablet, laptops, speakers, AirPods, iwatches etc., after getting these customers, we'd run credit checks on them to see if they were Eligible for the loan. • Sourced for merchants in the technological line to partner with company • Worked with thousands of customers all over Nigeria interested in getting loans on gadgets (phones, tablets, laptops, speakers, AirPods, iwatches) • Ran credit checks on customers to verify eligibility for loans

EDUCATION

Obafemi Awolowo University

2016 - 2021

B.Sc in Psychology

Cedar College

2009 - 2015

Senior Secondary School Leaving Certificate

Neighborhood Model School

2002 - 2009

Primary School Leaving Certificate