Odunayo Obisesan

Collections Officer

Lagos, Lagos

ABOUT

Detail-oriented and persistent Collections Officer with a strong foundation in customer engagement, negotiation, and follow-up practices. Adept at communicating with clients across diverse backgrounds to recover outstanding debts while maintaining professionalism and compliance. Seeking an opportunity within a fintech or financial services organization to contribute to effective loan recovery and portfolio management.

SKILLS

Debt recovery and follow-up managementLoan recovery

Negotiation and persuasion skillsCustomer service and call handling

Record keeping and reportingBasic computer proficiency (MS Word, Excel)

Ability to work under pressure and meet targets

EXPERIENCE

Loan Recovery Officer

2024-07 - 2025-11

EasiMoni • Nigeria

Collections Officer

2023-05 - 2024-07

Flexi Cash • Nigeria

EDUCATION

National Open University of Nigeria (NOUN)

2019 - 2023

BSC in Computer Science