Nobuhle Belinda Mataire

Mustard Seed Advisory Pvt Ltd • Harare, Zimbabwe

Administrator role managing diary, travel arrangements, accommodation bookings and appointments for the Managing Director. Submit timely reports and prepare presentations and proposals. Coordinate office activities, training activities and workshops. Perform bookkeeping tasks such as invoicing and budget tracking. Maintain general office files, including job files and other files related to the company's operations. Manage emails, letters, phone calls and other forms of correspondence. Assist colleagues whenever there is an opportunity to do so. • Manage diary, travel arrangements, accommodation bookings and appointments for the Managing Director • Submit timely reports and prepare presentations and proposals as assigned • Coordinate office activities, training activities and workshops • Performing bookkeeping tasks such as invoicing and budget tracking • Maintaining general office files, including job files and other files related to the company's operations • Manage emails, letters, phone calls and other forms of correspondence • Assist colleagues whenever there is an opportunity to do so

PictureHubZim • Harare

Administrator role focusing on guest management, selling the organisation's packages and following up, managing client databases, timely delivery of invoices or quotations. General clerical duties including printing, emailing, managing a proper filing system and creating weekly reports. Team management including keeping track of Key Performance Indicators, team motivation and delegating tasks. Administrating the social media pages namely Facebook, Instagram and WhatsApp. Book keeping and managing the petty cash, distributing allowances, purchasing office supplies and recording on Quickbooks. Setting up systems to ensure smooth flow of information and ease of work and proofing all work before it went out to the client. Planning and communicating logistical arrangements for events and any other activities. • Guest management including, and selling the organisations packages and following up, managing client databases, timely delivery of invoices or quotations • General clerical duties including printing, emailing, managing a proper filing system and creating weekly reports • Team management including keeping track of Key Performance Indicators, team motivation and delegating tasks • Administrating the social media pages namely Facebook, Instagram and WhatsApp • Book keeping and managing the petty cash, distributing allowances, purchasing office supplies and recording on Quickbooks • Setting up systems to ensure smooth flow of information and ease of work and proofing all work before it went out to the client • Planning and communicating logistical arrangements for events and any other activities

Jobs Inc Event Company • Harare

My duties include assist with all communication (written and verbal). Development and organization of all aspects of event logistics, including agendas, schedules, timelines, task lists, and event programs and scripts. Assist with all event packing, unloading and re-loading, and the organization of all event materials. Database entry and assisting with office related errands, including drop-offs and pick-ups of event materials. • Assist with all communication (written and verbal) • Development and organization of all aspects of event logistics, including agendas, schedules, timelines, task lists, and event programs and scripts • Assist with all event packing, unloading and re-loading, and the organization of all event materials • Database entry and assisting with office related errands, including drop-offs and pick-ups of event materials

Oyster Bay Lodge • Oyster Bay, South Africa

Supervising and participating in kitchen and dining area cleaning activities. Resolving customer complaints regarding food service. Training workers in food preparation, and in service, sanitation, and safety procedures. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. Assisting all departments in servicing the guests during high volume periods. Assigning duties, responsibilities, and work stations to employees in accordance with work requirements. Ensuring Outstanding customer care at all times. • Supervising and participating in kitchen and dining area cleaning activities • Resolving customer complaints regarding food service • Training workers in food preparation, and in service, sanitation, and safety procedures • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups • Assisting all departments in servicing the guests during high volume periods • Assigning duties, responsibilities, and work stations to employees in accordance with work requirements • Ensuring Outstanding customer care at all times

My Pond Hotel • Port Alfred

Drafting the training and quality module that was to be used by the hotel. Ensuring all students in all departments were adequately trained in their respective departments. Monitoring and advising on how the system is performing during the weekly board meetings. Developing quality and training goals for the different years for each department. Setting up and maintaining quality control measures and sticking to them. Pinpointing relevant quality-related training needs. Ensuring tests and procedures are properly understood, carried out and evaluated. • Drafting the training and quality module that was to be used by the hotel • Ensuring all students in all departments were adequately trained in their respective departments • Monitoring and advising on how the system is performing during the weekly board meetings • Developing quality and training goals for the different years for each department • Setting up and maintaining quality control measures and sticking to them • Pinpointing relevant quality-related training needs • Ensuring tests and procedures are properly understood, carried out and evaluated

My Pond Hotel • Port Alfred

Assist Restaurant Manager with drafting a staff schedule for the week. Train first years in the restaurant department. Supervise all kitchen and bar duties. Collaborate with manager to review all employee performance and give feedback at the end of every week. Oversee all work in shift and restock all supplies at end of shift. Being the middleman between the first years and managers. • Assist Restaurant Manager with drafting a staff schedule for the week • Train first years in the restaurant department • Supervise all kitchen and bar duties • Collaborate with manager to review all employee performance and give feedback at the end of every week • Oversee all work in shift and restock all supplies at end of shift • Being the middleman between the first years and managers