Mpho Ntho

Vodacom Lesotho • Maseru, LS, Lesotho

Define non-functional, operational, and quality requirements for solutions. Led cross-functional teams in the design and implementation of scalable solutions, resulting in a 20% reduction in system integration time. Conducted thorough assessments of existing systems and technologies, recommending enhancements that improved performance and reduced costs by 15%. Collaborated with stakeholders to define and document architectural frameworks, ensuring compliance with industry standards and regulatory requirements. Spearheaded initiatives to integrate cloud solutions, resulting in improved scalability and flexibility for business operations. Analyzed and documented business processes, identifying opportunities for automation that led to a 25% increase in operational efficiency. Worked closely with IT security teams to ensure that architectural designs met security protocols and mitigated risks. Engaged in vendor selection and management to ensure that technology partnerships aligned with organizational architecture strategies. Participated in budgeting and resource allocation discussions to ensure alignment between architecture initiatives and financial planning. Developed enterprise architecture strategies that aligned IT infrastructure with business goals, enhancing operational efficiency and decision-making processes. Collaborate with account managers to plan the release of technical stories to customers. • Define non-functional, operational, and quality requirements for solutions • Led cross-functional teams in the design and implementation of scalable solutions, resulting in a 20% reduction in system integration time • Conducted thorough assessments of existing systems and technologies, recommending enhancements that improved performance and reduced costs by 15% • Collaborated with stakeholders to define and document architectural frameworks, ensuring compliance with industry standards and regulatory requirements • Spearheaded initiatives to integrate cloud solutions, resulting in improved scalability and flexibility for business operations • Analyzed and documented business processes, identifying opportunities for automation that led to a 25% increase in operational efficiency • Worked closely with IT security teams to ensure that architectural designs met security protocols and mitigated risks • Engaged in vendor selection and management to ensure that technology partnerships aligned with organizational architecture strategies • Participated in budgeting and resource allocation discussions to ensure alignment between architecture initiatives and financial planning • Developed enterprise architecture strategies that aligned IT infrastructure with business goals, enhancing operational efficiency and decision-making processes • Collaborate with account managers to plan the release of technical stories to customers

Computer Business Solutions (MSP) • Maseru, Lesotho

Manage and deliver commercial projects that satisfy customer needs. To install and configure LAN and WAN services. To plan and implement diverse networks and computer systems. Carry out essential systems analysis responsibilities. Provide prompt and efficient IT support to customers. Document troubleshooting and problem resolution steps. • Manage and deliver commercial projects that satisfy customer needs • To install and configure LAN and WAN services • To plan and implement diverse networks and computer systems • Carry out essential systems analysis responsibilities • Provide prompt and efficient IT support to customers • Document troubleshooting and problem resolution steps

Christian Health Association of Lesotho • Maseru, Lesotho

Installation and configuration of hardware and software. Implement network security measures. Identify software and hardware requirement within CHAL. Installs network cabling. Draw up specifications for required software and hardware. Assembles and configures computers, monitors, and network infrastructure. Troubleshoot problems with computer systems. • Installation and configuration of hardware and software • Implement network security measures • Identify software and hardware requirement within CHAL • Installs network cabling • Draw up specifications for required software and hardware • Assembles and configures computers, monitors, and network infrastructure • Troubleshoot problems with computer systems

Government of Lesotho • Maseru, Lesotho

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and networks. Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Replace computer parts as required. • Install and configure computer hardware operating systems and applications • Monitor and maintain computer systems and networks • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues • Troubleshoot system and network problems, diagnosing and solving hardware or software faults • Replace computer parts as required