Mpendulo Khoza

Gold Restaurant • Cape Town, South Africa

Handled high-pressure situations during peak sunset and dinner services, earning consistent positive guest feedback for attentive service. Mastered complex Pan-African set menu, guiding international guests through culinary journeys and explaining diverse ingredients. Managed timed service for large groups up to 200 guests, ensuring seamless course delivery and live performance coordination. Demonstrated exceptional cultural sensitivity while interacting with guests from diverse backgrounds, enhancing overall experience. • Handled high-pressure situations during peak sunset and dinner services, earning consistent positive guest feedback for attentive service • Mastered complex Pan-African set menu, guiding international guests through culinary journeys and explaining diverse ingredients • Managed timed service for large groups up to 200 guests, ensuring seamless course delivery and live performance coordination • Demonstrated exceptional cultural sensitivity while interacting with guests from diverse backgrounds, enhancing overall experience

Grand Africa Cafe & Beach • Cape Town, South Africa

Tailored recommendations from diverse Mediterranean, Asian, and African-inspired menus to enhance guest experiences. Mastered complex Pan-African set menu, guiding international guests through culinary journeys. Explained diverse ingredients and cooking techniques to enrich guest understanding. Managed timed service for groups of up to 200 guests, ensuring seamless coordination with live performances. • Tailored recommendations from diverse Mediterranean, Asian, and African-inspired menus to enhance guest experiences • Mastered complex Pan-African set menu, guiding international guests through culinary journeys • Explained diverse ingredients and cooking techniques to enrich guest understanding • Managed timed service for groups of up to 200 guests, ensuring seamless coordination with live performances

Scala Pasta / Bar • Cape Town, South Africa

Provided exemplary front-of-house service within high-volume dining settings. Welcomed and seated guests, fostering a positive atmosphere. Executed order-taking and coordinated seamlessly with kitchen and bar staff. Guaranteed prompt and precise delivery of food and beverages. Proactively managed special requests while anticipating guest needs. Upheld highest service standards through meticulous attention to detail. • Provided exemplary front-of-house service within high-volume dining settings • Welcomed and seated guests, fostering a positive atmosphere • Executed order-taking and coordinated seamlessly with kitchen and bar staff • Guaranteed prompt and precise delivery of food and beverages • Proactively managed special requests while anticipating guest needs • Upheld highest service standards through meticulous attention to detail

Pigalle • Cape Town, South Africa

I prepared and set up tables to the highest standards, ensuring all cutlery, glassware, and décor were arranged correctly. I welcomed guests warmly, presented menus, and made recommendations to enhance their dining experience. Supported wine service and pairing, while ensuring accurate order taking and delivery. Served food and beverages promptly and maintained attentive, professional service throughout meals. I efficiently cleared and reset tables during high-volume service periods. Ensured strict compliance with hygiene, safety, and quality standards. I worked closely with the team to ensure smooth operations in a fast-paced, high-pressure environment. I developed knowledge of international cuisines and fine dining etiquette, contributing to memorable guest experiences. • Prepared and set up tables to the highest standards, ensuring all cutlery, glassware, and décor were arranged correctly • Welcomed guests warmly, presented menus, and made recommendations to enhance their dining experience • Supported wine service and pairing, while ensuring accurate order taking and delivery • Served food and beverages promptly and maintained attentive, professional service throughout meals • Efficiently cleared and reset tables during high-volume service periods • Ensured strict compliance with hygiene, safety, and quality standards • Worked closely with the team to ensure smooth operations in a fast-paced, high-pressure environment • Developed knowledge of international cuisines and fine dining etiquette, contributing to memorable guest experiences