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Melisa Magwizi

IT Business Analyst & Information Systems Specialist

Harare, Zimbabwe

About

Results-driven IT Business Analyst and Information Systems Specialist with 12+ years of progressive experience in information systems design, development, and implementation across Banking, Finance, and Telecom sectors in African institutions. Expert in business analysis, requirements management, and systems architecture with proven ability to translate complex business requirements into scalable technical solutions. PMI-certified professional with deep expertise in stakeholder management, business process optimization, payments industry standards, and EFT solutions.

Skills

Systems Analysis & DesignRequirements ElicitationStakeholder ManagementProcess Re-engineeringUML & BPMN 2.0
Agile Project ManagementQA Testing & ManagementSystems MigrationIT GovernanceRisk Management
Electronic Funds TransferPCI DSS ComplianceISO 8583 & EMV StandardsPayment SystemsCybersecurity
Analytical ThinkingProblem SolvingTeam LeadershipStrategic PlanningCommunication

Experience

IT Business Analyst

Liquid Intelligent Technologies - Harare

Led business analysis and information systems design initiatives across enterprise portfolio

2020-10 - 2025-11

Quality Assurance Test Analyst

Liquid Telecom Payments - Harare

Managed end-to-end POS projects from conception through implementation and deployment

2017-10 - 2020-09

Systems Analyst

Liquid Telecom Payments - Harare

Managed POS projects and coordinated successful implementations across regional markets

2015-03 - 2017-09

Systems Engineer

Transaction Payments Solutions - Harare

Designed, developed, and implemented EFT solutions using C/C++

2008-02 - 2012-09

Systems Design Engineer

Soft-IT Consultants International - Bulawayo

Designed and developed ERP, HR, and payroll solutions

2006-05 - 2008-01

Education

National University of Science & Technology

Master of Science in Information Systems

- 2013-11

Solusi University

Bachelor of Business Administration in Computer & Management Information Systems

- 2006-09

Luiss University

Diploma in Cybersecurity

- 2021-05