Food Scientist & Bakery Operations Professional
Harare, ZW
Results-driven Food Scientist and Bakery Operations Manager with 5+ years of experience elevating food safety, quality, and profitability in retail and manufacturing environments. Expert in implementing ISO 22000 systems, managing large-scale bakery operations, and driving new product development from concept to market. Proven track record of building resilient supply chains and leading high-performing teams to achieve significant financial and operational improvements.
OK Zimbabwe Limited • Zimbabwe
Managing bakery and deli operations across 36 locations, implementing food safety protocols, driving new product development, and optimizing costs and revenue. • Authored and deployed standardized food safety protocols for 36 bakeries and delis, slashing food safety-related customer complaints by 85% within 9 months and enhancing brand reputation. • Increased the bakery's revenue contribution from 3% to 4.5% through cost-control & production efficiencies. • Pioneered the development and launch of 5 new product lines (including a successful healthy-lifestyle range), capturing new market segments and contributing to a 15% increase in year-over-year bakery sales. • Conceived and delivered a group-wide food safety and OSH training program for over 500 employees, resulting in a 40% reduction in audit non-conformities and a safer work environment. • Negotiated with key suppliers to optimize raw material quality and cost, improving product consistency across all locations and reducing ingredient costs by 8%.
OK Zimbabwe Limited • Zimbabwe
Led supplier development programs, conducted farm and supplier audits, and spearheaded private label brand growth through strategic product development and vendor management. • Launched a supplier development program, onboarding and training 200+ farmers, improving raw material quality by 25%. • Executed 250+ farm and supplier audits, strengthening supply chain compliance and decreasing quality rejections at processing facilities by 18%. • Spearheaded the growth of the private label brand (Shoppers Choice), elevating its revenue contribution to 3% annually through strategic product development and vendor management.
Dendairy (Pvt) Ltd • Zimbabwe
Performed daily chemical and microbiological quality control tests and analyzed microbial data to ensure product safety and compliance. • Performed daily chemical and microbiological quality control tests, ensuring 100% compliance with industry standards for all finished products. • Analyzed microbial data to identify trends, providing critical insights that informed production adjustments and maintained product safety.
B.Tech. (Hons) in Food Processing Technology
Diploma in Food Safety & Patisseries Principles
4A* 4A 1B in Ordinary Levels
3 passes in Advanced Level