Maureen Olum

Everything Data Africa

Mentoring data analytics learners and facilitating learning activities to improve data skills and project outcomes. • Mentored data analytics learners one-on-one, reviewing projects and providing feedback on data cleaning, visualization, and reporting. • Facilitated weekly learning activities, improving session consistency by 50% through structured coordination and reminders. • Guided mentees in applying Excel, SQL, and Power BI to build dashboards and reports that effectively communicated insights.

Relational Financial Solutions EA

Provided client support for Financial Institutions using PROFITS® Core Banking System in a fast-paced, dynamic environment. • Provide client support for Financial Institutions using PROFITS® Core Banking System in a fast-paced, dynamic environment. • Gather and document business requirements from stakeholders, including clients (Banks or SACCOs), users, and internal teams. • Analyze business processes, systems, and workflows to identify areas for improvement and optimization. • Collaborate with cross-functional teams to assist in ensuring functional requirements align with business goals. • Utilize MySQL and Oracle to query clients' FAT environment databases, investigate issues, and create scripts to resolve data-related challenges. • Used JIRA to track and resolve support issues and participated in API configuration and testing with SOAP UI.

Silentnight Beddings Ltd

Extracted and analyzed daily sales and inventory data from SAGE ERP, generated reports, and created visualizations to support business decisions. • Extracted and analyzed daily sales and inventory data from SAGE ERP, cleaning datasets with advanced Excel functions (VLOOKUP, XLOOKUP, SUMIFS, PivotTables). • Generated daily sales and pending orders reports, and updated monthly sales-to-budget reports with volume and revenue analysis. • Created graphs and visualizations to highlight sales trends, product comparisons, and delivery efficiency. • Collaborated with customer care, logistics, and production teams to track client orders from production through to delivery, ensuring reporting accuracy.

Lasting Solutions & Moko

Led a data collection team and analyzed sales data to provide actionable recommendations. • Led a data collection team (interns) to ensure accurate and efficient data collection. • Analyzed sales data, identified performance trends, and provided actionable recommendations to improve sales outcomes.

Redeemed Integrated Development Agency (RIDA) • Nairobi

Maintained sensitive program data in the DREAMS database and tracked service delivery using Excel. • Entered and maintained sensitive program data in the DREAMS database with accuracy and confidentiality. • Updated intervention records and used Excel (sorting & filtering) to track service delivery and identify data gaps.

World Vision

Collected and validated household data using ODK and KoboCollect for program monitoring and evaluation. • Visited Households to be validated and collected data effectively using ODK & KoboCollect. • Collaborated with USAID Tumikia Mtoto M&E team to ensure program data synchronization and submission through the ODK platform on a daily basis. • Provided reliable and accurate data as required on a daily basis.

Kenya Pipeline Company Retirement Benefits Scheme (KPCRBS)

Processed client payments, calculated pension benefits, and managed compliance filings. • Processed client payment registrations and withholding tax lump sum payments. • Calculated pension benefits and prepared retirement/withdrawal notices and benefit projections. • Created payment advices for custodians/fund managers and managed pensioner certificate filings for compliance.

Kianda Foundation

Trained rural women in basic business skills as part of the Business Women Support Program. • Trained 500+ rural women enrolled in Business Women Support Program (BWSP) basic business skills e.g., planning & preparing a business plan, budgeting, business records-keeping, savings, marketing & time management to start or run their businesses effectively.