Senior Product Designer (UI/UX)
Nairobi, Kenya
Senior Product Designer with over 8 years of experience in creating user-centred digital products across fintech and healthcare sectors. Demonstrates a proven track record of boosting user satisfaction by 20%, achieving 95% adoption rates, and cutting development cycles by 30%. Skilled in design systems, accessibility, and user research, with extensive experience working with C-level stakeholders and engineering teams. Proficient in leading design initiatives for platforms that serve more than 15 million users.
Equity Bank Kenya • Kenya
Lead UX strategy for digital banking products serving 15 million customers across Kenya. Collaborate with C-level executives and engineers on business-critical design solutions. Reduced development time by 30% through the implementation of design systems. Ensure compliance with accessibility and regulatory standards. • Lead UX strategy for digital banking products serving 15 million customers across Kenya • Collaborate with C-level executives and engineers on business-critical design solutions • Reduced development time by 30% through the implementation of design systems • Ensure compliance with accessibility and regulatory standards
Living Goods • Kenya
Led $100K+ telehealth initiative across rural Kenya. Designed multi-channel platform (SMS, USSD, IVR) for 200+ CHWs. Achieved 95% adoption rate within 3 months of launch. Reduced patient wait times by 40% via digital workflow redesign. • Led $100K+ telehealth initiative across rural Kenya • Designed multi-channel platform (SMS, USSD, IVR) for 200+ CHWs • Achieved 95% adoption rate within 3 months of launch • Reduced patient wait times by 40% via digital workflow redesign
Living Goods • Kenya
Designed digital health services for community health workers in rural areas. Developed prototypes and specifications for internal and client deliverables. Supported product roadmap development and execution. • Designed digital health services for community health workers in rural areas • Developed prototypes and specifications for internal and client deliverables • Supported product roadmap development and execution
Palladium Make It Possible
Conducted research and designed prototypes for enterprise applications. Created a UX metrics framework to evaluate design effectiveness. Trained teams on UX best practices and established a research library. • Conducted research and designed prototypes for enterprise applications • Created a UX metrics framework to evaluate design effectiveness • Trained teams on UX best practices and established a research library
Eclectics International Ltd
Designed interfaces and conducted usability testing for enterprise clients. Created prototypes, mockups, and visual assets for applications. Improved UX issues based on user feedback and testing results. • Designed interfaces and conducted usability testing for enterprise clients • Created prototypes, mockups, and visual assets for applications • Improved UX issues based on user feedback and testing results
CyberCity Solutions
Developed visual communications and interactive UX features. Created brand assets, newsletters, and social media content. Designed websites and marketing materials for diverse clients. • Developed visual communications and interactive UX features • Created brand assets, newsletters, and social media content • Designed websites and marketing materials for diverse clients
SahanNet Ltd
Managed portfolio of 15+ active clients with diverse UX/UI requirements. Increased user satisfaction by 20% with improved feedback processes. Built custom web solutions with HTML5, CSS3, and JavaScript. Provided ICT support and server maintenance services. • Managed portfolio of 15+ active clients with diverse UX/UI requirements • Increased user satisfaction by 20% with improved feedback processes • Built custom web solutions with HTML5, CSS3, and JavaScript • Provided ICT support and server maintenance services
Diploma in Computer Science in Web Design, Development & Programming