Senior Leader, Financial Crimes Products & Platforms
Recognized for excellence in defining product visions and managing the product development process in multiple sectors including FinTech, Software/Tech Services (Electronic Payments), E-Commerce and Telecommunications industries. Strategic liaison manager with experience in leading scrum teams to define product roadmap and growth opportunities.
ATB Financial • Calgary, AB
Reporting directly to the VP of Financial Crimes, I lead enterprise-wide financial crime and AML transformation initiatives, shaping strategy to strengthen risk management, regulatory alignment, and commercial value. I also own the product vision and roadmap for financial crime capabilities, directing end-to-end research, evaluation, and executive decision-making to implement scalable, compliance-ready solutions aligned with long-term business objectives. To implement products and platforms for the financial crime team, I drive vendor and technology strategy through robust RFI/RFP governance and data-led investment cases, partnering closely with executive stakeholders to deliver measurable outcomes. In this role, I also lead cross-functional teams to scale product adoption and operational excellence, leveraging automation and RPA to streamline high-volume processes, reduce error rates, and enable resilient, scalable AML operations while developing high-performing financial crime and product teams.
Wyth Financial (trade name of Concentra Bank) • Calgary, AB
In this fast-paced fintech and payments environment, I led the definition and execution of the product strategy and roadmap, translating business, risk, and customer needs into scalable, market-ready solutions. I owned the product vision end-to-end, establishing strong product governance, documentation, and delivery frameworks, while clearly articulating strategy and progress to senior executives, partners, and key stakeholders. I worked closely with engineering, IT, customer operations, sales, and leadership teams to deliver secure, high-quality payment and fraud solutions using agile and scrum methodologies. Acting as Product Owner and Scrum Master, I drove continuous product enhancement through value-based, customer-centric prioritization of the backlog. I embedded innovation by combining direct customer insight with analysis of emerging fraud trends and market developments, supporting both client-specific use cases and standardized products deployed across multiple portfolios. I also developed product playbooks to ensure consistent, repeatable delivery at scale. As digital transaction volumes increased and fraud risk intensified, I led targeted fraud product assessments, investigations, and vulnerability testing across payment platforms. I designed and implemented robust fraud controls and risk assessment frameworks, delivering clear, data-driven recommendations to executive leadership and supporting implementation through training and advisory engagement. These initiatives resulted in zero fraud losses within four months, materially strengthened platform controls, and significantly improved the overall risk posture, resilience, and scalability of the business.
Neo Financial • Calgary, AB
Neo is a highly regulated payments and fintech environment, where I owned the end-to-end product strategy for payment and fraud capabilities, balancing commercial growth with regulatory compliance and risk management. I translated card scheme requirements, PSP operating models, and PSD2/SCA obligations into scalable product solutions, establishing clear governance, robust documentation, and delivery frameworks. Through consistent engagement with executive leadership and external partners, I ensured product direction was tightly aligned with business priorities, customer experience, and regulatory expectations. I also led cross-functional teams across engineering, platform, operations, customer service, and commercial functions to deliver secure, resilient payment products at scale. Operating as Product Owner, I drove agile delivery through value-based prioritisation, ensuring development focused on customer outcomes, fraud prevention, and scheme compliance. Innovation was embedded through continuous engagement with customers and analysis of emerging fraud typologies, card scheme mandates, and PSP ecosystem changes. This approach enabled the successful delivery of both bespoke client solutions and standardized products across multiple portfolios, supported by repeatable product playbooks that accelerated time to market. As transaction volumes and digital fraud exposure increased, I led comprehensive fraud risk assessments across card-not-present, wallet, and account-based payment flows. I designed and implemented enhanced fraud controls and risk assessment frameworks aligned with scheme rules and regulatory standards, providing clear, data-driven recommendations to executive leadership and supporting rollout through training and stakeholder engagement. These initiatives eliminated fraud losses within four months, strengthened SCA effectiveness and transaction monitoring, and materially improved the resilience, scalability, and risk posture of the payments platform.
TELUS (formerly ADT Security Services) • Calgary, AB
I led the assessment and documentation of technical solutions across multiple payment and fintech products, translating complex user journeys and architectural requirements into actionable insights for development and platform teams. Acting as a subject matter expert, I guided the resolution of critical incidents and problem tickets, prioritizing major issues and leveraging business intelligence tools to ensure accurate, timely, and secure outcomes. Through continuous analysis and agile delivery practices, I identified opportunities to enhance product functionality, optimize workflows, and improve operational resilience across 24/7 payment environments. Working closely with digital platform, technology, and agile teams, I drove innovation in product design and customer experience, facilitating technical reviews and providing guidance on front-end enhancements. I ensured that development impacts on existing processes were carefully evaluated, collaborating across functions to maintain accuracy, compliance, and efficiency. By embedding technical expertise into the product lifecycle, I helped shape scalable, secure, and customer-focused payment solutions that aligned with both business objectives and the evolving fintech landscape.
Nigeria Interbank Settlement System (NIBSS) • Nigeria
I led strategic initiatives to align payment and fraud solutions with evolving industry trends, business objectives, and regulatory standards, ensuring that all products were fit for purpose and delivered measurable value. I guided the development and release of new products and components, providing actionable recommendations that strengthened customer experience, optimized operational workflows, and enhanced fraud prevention capabilities. By embedding strategic oversight into product design and delivery, I ensured solutions consistently met Apex bank standards and adhered to regulatory frameworks. I managed critical operational processes, including incident resolution, chargebacks, and dispute mediation between banks and merchants, while collaborating closely with the Central Bank of Nigeria, law enforcement, and other key stakeholders to enforce compliance and sanctions. I led teams through acceptance testing and risk assessments, translating technical and regulatory requirements into strategic fraud risk initiatives presented to executive stakeholders. These efforts strengthened platform integrity, reduced operational losses, and enhanced the overall resilience, compliance, and scalability of the payments ecosystem.
Interswitch Group • Nigeria
I led the development of innovative payment solutions by assisting clients with proof-of-concepts and designing solution architectures that addressed both business objectives and technology requirements. I partnered with stakeholders across technical and commercial teams to drive the integration and adoption of Interswitch products, ensuring seamless onboarding for priority clients while maximizing operational efficiency and customer satisfaction. Through continuous research and vulnerability management, I maintained deep expertise in emerging controls, regulatory standards, and best practices, ensuring all solutions remained secure, compliant, and fit for purpose. I also contributed to shaping the customer value proposition for Verve credit card products, aligning product features with market demands and regulatory requirements. By delivering a consistently exceptional stakeholder experience and enforcing internal and external controls, I enhanced productivity, strengthened risk management, and drove adoption of scalable, high-impact fintech solutions. My work ensured that technical excellence, regulatory compliance, and customer-centric innovation were embedded across all product initiatives.
Graduate Certificate in Information Security Analyst
MSc in International Business
BSc in Economics
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