Jacqui Nkosi

Standard Bank

• Identify learning needs and design targeted training solutions aligned with business objectives. • Develop and deliver skills development programmes to enhance employee performance. • Collaborate with leadership to integrate learning into strategic priorities. • Facilitate engaging sessions that drive practical application and results. • Monitor and evaluate the effectiveness of learning through feedback and performance data. • Support ongoing professional development and career progression. • Incorporate innovative learning methods and stay abreast of industry trends.

Absa

• Created compelling instructional materials that were in line with the learning objectives and the needs of the target audience • Collaborated with stakeholders to design and deliver tailored learning experience journeys • Incorporated learner feedback to enhance the user experience • Ensured instructional materials comply with accessibility and quality standards • Identified opportunities and implemented process improvements to enhance team effectiveness

Sybrin Systems

• Led course development projects effectively; this includes scoping required resources and timelines to meet project deadlines with quality results • Defined the content, sequence learning topics/activities, and created storyboards and knowledge frameworks on specific training programmes • Designed, developed and maintained in-house eLearning content and modules • Facilitated knowledge-gathering sessions with internal teams to produce high-quality eLearning content • Managed administrative capabilities in the LMS • Created digital assets for eLearning courses using eLearning authoring tools • Consulted and collaborated with other members of the curriculum development and training team to brainstorm, problem-solve and review each other's work

Commerce Edge South Africa

• Developed academic courses and learning modules using course management software, web authoring tools and eLearning technologies to meet strict timelines • Evaluated the pedagogical value of instructional design plans • Modified and enhanced existing course designs through the use of current and emerging technologies • Developed interactive instructional learning objects • Built and maintained assessment and evaluation instruments

UNKNOWN Design Agency

• Developed new user-facing features • Built reusable code and libraries for future use • Ensured the technical feasibility of UI/UX designs • Optimised applications for maximum speed and scalability • Ensured that all user input is validated before submitting to back-end • Collaborated with other team members and stakeholders

Net Age Digital Agency

• Created, edited and modified templates for a web development framework • Conducted observational user testing, and reviewed designs against usability • Analysed and optimised top landing pages within the CMS platform (Wordpress) • Analysed key metrics on a daily basis, identified trends and made immediate site optimisations