JACINTA CHIANUMBA

Cyberspace • Lagos

Worked on fintech and enterprise SaaS products, focusing on payment solutions, asset management platforms, and internal tools. Created scalable design systems and collaborated asynchronously with developers and PMs for seamless handoffs. • Redesigned CyberPay's payment modal, increasing transaction completion by 15% and boosting user engagement by 10%. • Led design of Quantum Asset Management for Zenith Bank, reducing support tickets by 50% through clearer flows and simplified UIs • Built an internal meal tracking platform that eliminated fraudulent purchases across the organization • Led UX strategy for an academic result-processing tool, streamlining workflows and improving accuracy for Petroleum Training Institute • Created scalable design systems and collaborated asynchronously with developers and PMs for seamless handoffs

Flickwheel • Lagos

Led product design for a vehicle maintenance SaaS platform and auto finance solutions. Introduced microinteractions and gamification to improve user engagement. Worked closely with dev and content teams to maintain fast iteration cycles and align user goals with business outcomes. • Launched a vehicle maintenance SaaS platform that increased user engagement by 25% • Designed a loan reporting dashboard that improved financial decision-making accuracy by 35% • Introduced microinteractions and gamification to mobile UX, leading to 80% growth in app usage and 20% increase in loan approvals • Built responsive mobile/web experiences focused on auto finance, contributing to a 15% drop in bounce rate and 20% improvement in user retention • Worked closely with dev and content teams to maintain fast iteration cycles and align user goals with business outcomes

CareerNub • New Delhi

Designed a student job-matching platform that improved placements and application efficiency. Ran user interviews, wireframed early MVPs, and iterated based on qualitative and behavioral feedback. • Designed a student job-matching platform that increased placements by 30% and improved application efficiency by 25% • Ran user interviews, wireframed early MVPs, and iterated based on qualitative and behavioral feedback • Shipped updates that led to a 15% increase in returning users

Bytecode • Lagos

Designed and developed mobile payment applications and game apps. Created scalable UI components using Figma auto-layouts, variants, and tokens. • Designed a mobile payment app (airtime/data/utilities), resulting in 40% growth in monthly transactions • Built and launched "Fastest Fingers" game app with an intuitive UI, increasing daily active users by 30% • Created scalable UI components using Figma auto-layouts, variants, and tokens—reducing bounce rate by 20%