IP

Itai Prudence Nhari

Zoho Books Consultant | Helping Businesses Simplify Sales, Finance & CRM with Zoho | Open to Remote Work | Client-Focused & Results-Driven

Harare, Zimbabwe

ABOUT

I'm a passionate SaaS and Zoho Finance consultant with almost a decade of cross-functional experience in sales, digital product support, and client enablement. My journey has taken me from sales floors to cloud-based CRMs—working with growing businesses to implement Zoho solutions, manage full sales cycles, and create seamless customer experiences. Currently consulting in Zoho Books for an FMCG brand and I bring 5+ years of tech-focused experience, with strong skills in remote collaboration, training, and process optimization. Whether it's automating invoices, guiding a pre-sales call, or helping teams embrace digital tools—they all connect back to one mission: making systems work better for people.

SKILLS

Team MentoringVirtual TrainingCross-team Collaboration
Zoho BooksZoho CRMSaaSERP ImplementationDigital Product SupportProcess OptimizationFinancial ReportingSystem IntegrationAutomationInvoicingExpense TrackingInventory Management
SalesClient EnablementRemote CollaborationTrainingDigital MarketingWeb DevelopmentCreative DesignBrandingAdvertising

EXPERIENCE

Zoho Books Consultant

2024-02 - Present

Kumbucha Fresh Zimbabwe • Harare, Zimbabwe

Implementing and customizing Zoho Books to align with business needs, including automation of invoicing, expense tracking, and inventory management. Providing training and ongoing support to internal users to ensure effective system utilization. Preparing financial reports, analyzing data for decision-making, and ensuring compliance with tax and audit requirements. Troubleshooting system issues and liaising with Zoho support to resolve technical challenges. Integrating Zoho Books with other Zoho applications to create a seamless workflow for finance and operations teams. • Implementing and customizing Zoho Books to align with business needs, including automation of invoicing, expense tracking, and inventory management • Providing training and ongoing support to internal users to ensure effective system utilization • Preparing financial reports, analyzing data for decision-making, and ensuring compliance with tax and audit requirements • Troubleshooting system issues and liaising with Zoho support to resolve technical challenges • Integrating Zoho Books with other Zoho applications to create a seamless workflow for finance and operations teams

Zoho Product Lead

2022-06 - 2024-01

Devoted Business Solutions • Harare, Zimbabwe

Driving Business Performance | Leveraging Digital Transformation For Big Business Outcomes | Core competencies in the development of bespoke software as well as ERP implementations and supporting the developed products. DBS is experienced in delivering solutions across industry vectors namely, logistics, retail, manufacturing, medical, finance and construction. • Driving Business Performance | Leveraging Digital Transformation For Big Business Outcomes • Core competencies in the development of bespoke software as well as ERP implementations and supporting the developed products • DBS is experienced in delivering solutions across industry vectors namely, logistics, retail, manufacturing, medical, finance and construction

Sales Consultant

2021-04 - 2022-06

Devoted Business Solutions • Harare, Zimbabwe

Driving Business Performance | Leveraging Digital Transformation For Big Business Outcomes | Core competencies in the development of bespoke software as well as ERP implementations and supporting the developed products. DBS is experienced in delivering solutions across industry vectors namely, logistics, retail, manufacturing, medical, finance and construction. • Driving Business Performance | Leveraging Digital Transformation For Big Business Outcomes • Core competencies in the development of bespoke software as well as ERP implementations and supporting the developed products • DBS is experienced in delivering solutions across industry vectors namely, logistics, retail, manufacturing, medical, finance and construction

Administrative Assistant

2020-11 - 2021-03

Rendezvous Schools • Harare, Zimbabwe

Rendezvous Schools Incorporating Daddy's Care Infant School. Choose The Right Grooming For Your Child. Nursery, ECD A & B, Primary & Primary Boarding Facilities • Rendezvous Schools Incorporating Daddy's Care Infant School • Choose The Right Grooming For Your Child • Nursery, ECD A & B, Primary & Primary Boarding Facilities

Sales And Marketing Representative

2019-08 - 2020-08

Netrogap Media • Harare, Zimbabwe

Web Development | Creative Design | Digital Marketing | Branding | Advertising • Web Development | Creative Design | Digital Marketing | Branding | Advertising

Sales Executive

2017-09 - 2019-07

CAG Signs t/a Sign It Signs • 118 Dagenham Road, Willowvale, Harare, Zimbabwe

You Liked It! We Brand It! We Sign It! We provide the following products and services. PERSPEX SIGNS, PANAFLEX SIGNS, PYLON SIGNS, MAGNETIC SIGNS, VINYL GRAPHICS, 3D LETTERS, ALUMINUM SIGNS, ENGRAVING, SHOW STANDS, SIGN WRITING, LIGHT BOXES, BILLBOARDS, MAINTENANCE AND REFURBISHMENT OF SIGNS, AND CONSULTATION SERVICES. • You Liked It! We Brand It! We Sign It! • We provide the following products and services. PERSPEX SIGNS, PANAFLEX SIGNS, PYLON SIGNS, MAGNETIC SIGNS, VINYL GRAPHICS, 3D LETTERS, ALUMINUM SIGNS, ENGRAVING, SHOW STANDS, SIGN WRITING, LIGHT BOXES, BILLBOARDS, MAINTENANCE AND REFURBISHMENT OF SIGNS, AND CONSULTATION SERVICES

Sales and Marketing Assistant

2016-06 - 2017-04

CAG Media & Sign Pvt (Ltd) Sign It Signs • 118 Dagenham Road, Willowvale, Harare, Zimbabwe

Imagine it we can do it!!!!! We provide the following products and services. PERSPEX SIGNS, PANAFLEX SIGNS, PYLON SIGNS, MAGNETIC SIGNS, VINYL GRAPHICS, 3D LETTERS, ALUMINUM SIGNS, ENGRAVING, SHOW STANDS, SIGN WRITING, LIGHT BOXES, BILLBOARDS, MAINTENANCE AND REFURBISHMENT OF SIGNS, AND CONSULTATION SERVICES. A business with no sign of a sign of no business • Imagine it we can do it!!!!! • We provide the following products and services. PERSPEX SIGNS, PANAFLEX SIGNS, PYLON SIGNS, MAGNETIC SIGNS, VINYL GRAPHICS, 3D LETTERS, ALUMINUM SIGNS, ENGRAVING, SHOW STANDS, SIGN WRITING, LIGHT BOXES, BILLBOARDS, MAINTENANCE AND REFURBISHMENT OF SIGNS, AND CONSULTATION SERVICES • A business with no sign of a sign of no business

EDUCATION

Solusi University

2013 - 2017

Bachelor's Degree, B.B.A in Business Management