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Gideon Muia

ICT Support | Data Entry

Mombasa, KE

ABOUT

Motivated ICT Support and Data Entry Professional with practical experience gained through an ICT internship and a data management role in corporate and institutional environments. Hands-on exposure to computer systems support, basic troubleshooting, and user assistance within a formal workplace setting. Proven ability to accurately enter, update, and manage data while maintaining confidentiality and attention to detail. Experienced in handling digital records, documentation, and routine system-related tasks. Competent in using Microsoft Office tools, particularly for data entry and reporting. Demonstrates strong organizational skills, reliability, and the ability to follow procedures and meet deadlines. Adaptable, quick to learn, and capable of working independently or as part of a team. Seeking entry-level opportunities in ICT Support, Data Entry, or Administrative ICT roles.

SKILLS

Technical Support & IT TroubleshootingComputer hardware and software installationUser support and system assistance in an office environment
Microsoft Office applications (Word, Excel, PowerPoint)
Data entryData updatingRecord maintenance
TeamworkReliabilityAdaptability in the workplaceCommunication

EXPERIENCE

ICT Intern

2024-05 - 2024-08

Taita Taveta National Polytechnic

• Provided technical support for students and staff, including troubleshooting hardware and software issues. • Assisted in installation, configuration, and maintenance of computer systems and peripherals. • Supported users with system access, email setup, and basic networking issues. • Maintained ICT equipment inventory and ensured proper system functionality. • Assisted in data handling and document digitization in line with confidentiality standards.

Data Entry Clerk

2025-06 - 2025-12

Wanjama Investment

• Accurately entered, updated, and maintained company data records • Verified data for accuracy, completeness, and consistency • Managed digital files and maintained organized electronic records • Used Microsoft Excel and other office tools for data reporting and tracking • Met deadlines while handling high volumes of data with attention to detail

EDUCATION

Kabarak University

- 2025

Diploma in Information Communication Technology