Einau Isaac

LifeHealth Global • New York, USA

Leading AI platform architecture and integration initiatives for a global health organization with operations in the U.S. and East Africa. Managing cross-functional teams to deliver HIPAA-compliant systems and ML-driven diagnostic solutions. • Architected and deployed a federated AI platform unifying patient records from 12 U.S. and East-African providers—reducing retrieval time by 60%. • Led a team of 8 engineers, clinicians, and product managers, delivering HIPAA-compliant CI/CD pipelines and monitoring. • Partnered with researchers to pilot ML-driven diagnostic models, achieving 92% accuracy on image-based triage tasks. • Presented at HIMSS Global Health Conference (Chicago, 2024) and awarded 'Best Emerging Health Tech' at the U.S.–Africa Innovation Summit.

AIRD International • Kampala, Uganda

Led continent-wide digital transformation and ERP implementation across multiple African countries, serving as primary liaison with government counterparts and international partners. • Rolled out continent-wide ERP across finance, procurement, HR, and logistics, boosting on-time budget execution by 35% and winning AIRD Digital Excellence Award 2023. • Served as primary liaison with government counterparts and international partners on ERP and digital transformation initiatives. • Coordinated ERP deployment and system adoption across multiple African countries, ensuring standardization. • Led system testing, capacity building, and training programs across regional country offices. • Oversaw vendor management and system integration for hosting, email, QuickBooks, and security infrastructure. • Introduced project portfolio dashboards and IT governance SOPs, reducing incidents by 30%. • Negotiated contracts trimming cloud/ISP spend by 16% while improving SLAs. • Delivered hardware/software rollout to 112+ users in 6 weeks with minimal disruption. • Identified flaws in legacy systems, improving security and saving costs. • Trained 200+ staff across 8 offices, halving adoption resistance and boosting efficiency.

CTI Africa • Kampala, Uganda

Managed IT service delivery and project implementation for healthcare and government projects, including telemedicine solutions and COVID-19 response systems for the Ministry of Health. • Instituted ITIL-aligned incident, problem, and change processes—boosting SLA compliance by 40%. • Deployed predictive-monitoring dashboards reducing repeat incidents by 30%. • Secured 15% cost savings through strategic vendor renegotiations. • Directed telemedicine and emergency medical service projects for the Ministry of Health. • Led development of COVID-19 MOH-CTC mobile/web application, streamlining resource management. • Introduced new PM standards that improved efficiency and saved resource time.

Corsu Hospital • Kampala, Uganda

Led comprehensive IT infrastructure overhaul and implemented custom health information systems with enterprise resource planning integration for hospital operations. • Led IT infrastructure overhaul, cutting downtime by 30% and costs by 20%. • Designed and implemented custom HIS-ERP solution improving data accuracy. • Built HIPAA/GDPR-compliant cybersecurity frameworks, achieving 'green' audit status. • Spearheaded HIS integration with ERP, enhancing operations and interoperability.

Literacy for Adult Basic Education • Uganda

Provided comprehensive IT consulting services including infrastructure migration, communications solutions, and database system development for education programs. • Directed workstation/laptop migration projects with minimal disruption. • Provided IT support, training, and remote assistance to staff and partners. • Deployed Cisco VoIP solutions, improving communications. • Developed SOPs and service improvement policies for better stakeholder engagement. • Improved IT workflows, incident response, and service reporting. • Created and maintained student database systems and training manuals.

Uganda Manufacturers Association • Kampala, Uganda

Administered IT infrastructure and provided comprehensive technical support for organizational operations, events, and training programs. • Administered LAN, email, and local servers ensuring reliable operations. • Managed backups, configured printers, and workstations for staff and training. • Provided full IT support to organizational events and partner meetings. • Led team developing an online student database system. • Authored training manuals and maintained vendor relations. • Proposed new printing and IT solutions to optimize operations.