Desmond Kwame Selorm

ZEN Petroleum Ghana • Takoradi, Ghana

Leading HR initiatives and strategic programs aligned with business goals, overseeing onboarding, training, and payroll processes while ensuring organizational compliance and positive work environment. • Developing and implementing HR policies and procedures to ensure organizational compliance and a positive work environment. • Leading HR initiatives and strategic programs that align with business goals and enhance employee engagement. • Overseeing and coordinating onboarding processes to ensure a seamless transition for new hires. • Managing and facilitating employee training sessions and workshops to promote continuous professional development. • Provide ongoing support to staff on HR-related inquiries, ensuring prompt and accurate assistance for all employee needs. • Assist in the seamless processing of payroll, ensuring timely and precise payment of salaries, bonuses, and benefits.

AMP Logistics GH. Limited • Accra, Ghana

Coordinated comprehensive HR functions including onboarding, offboarding, compliance, training program development, and employee relations for over 300+ personnel, achieving 15% reduction in employee turnover. • Ensuring smooth and effective employee on-boarding, off boarding and compliance with labour laws, legislations and HR policies. • Collaborate with functional heads and employees to identify training needs, design training modules and coordinate training programs and other learning and team building activities. • Develop training programs for staff, enhancing operational knowledge and ensuring high safety standards and effective team performance. • Coordinate with the HR team to provide resources and improve support for over 300+ personnel, identify resolutions to employee conflicts and establish inclusive and collaborative work environments which has resulted in 15% reduction in employee turnover.

AMP Logistics GH. Limited • Accra, Ghana

Coordinated end-to-end logistics operations including procurement, warehousing, and transport, managing data systems and collaborating with cross-functional teams to optimize supply chain efficiency and achieve 25%+ increase in customer satisfaction. • Coordinate the end-to-end logistics process, including procurement, warehousing and transport to meet customer demands and deadlines, resulting in a 25% + increase in customer satisfaction rating for the last 10 months. • Manage and implement an efficient data management system that supports efficient decision making by management. • Collaborate with cross-functional teams to plan, coordinate, and monitor transport and warehouse activities, ensuring seamless operations. • Analyse data to identify areas for process improvement and cost reduction, implementing strategies to optimize supply chain efficiency.

Arc Holdings • Accra, Ghana

Led marketing campaigns and digital marketing strategy development, managing a team of 15 professionals to increase sales revenue and online engagement while implementing collaborative team management systems. • Developed and executed highly successful marketing campaigns that resulted in a 12% increase in overall sales revenue for the company. • Led a team of 15 marketing professionals in creating a comprehensive digital marketing strategy, resulting in a 20% increase in online engagement and brand awareness. • Implemented a collaborative team management system to coordinate and engage with various project teams.

Ivy League Consultants, Africa / USAID • Accra, Ghana

Led research team conducting educational surveys and interviews across Ghana, engaging with school heads, district supervisors, chiefs and stakeholders to ensure optimum research participation. • Led a team of ten (10) in conducting surveys and interviews in schools across the regions of Ghana • Proactively engaged school heads, district supervisors, chiefs and other stakeholders to ensure optimum participation in the research. • Interviewed 500+ respondents including school heads, pupils and circuit supervisors in 50+ towns and villages in Ghana.

Tamale Technical University • Tamale, Ghana

Provided tutorial sessions to students to improve academic performance and assisted Head of Department in creating and implementing lesson plans and grading classwork. • Engaged students in tutorials sessions to help improve academic performance. • Assisted the Head of Department in the creation and implementation of lesson plans and grading classwork

Adehyeman Savings and Loans Ltd • Accra, Ghana

Maintained customer relationships through excellent service delivery and contributed to planning and execution of customer attraction strategies for newly opened branch. • Maintained and built relationships with customers daily by delivering excellent customer service and swiftly handling complaints. • Contributed to the planning and execution of strategies in attracting customers for the newly opened branch

Life Gate Credit Union • Accra, Ghana

Overseeing and managing services of 250+ members, staff operations and ensuring compliance of operations with Ghana Credit Union regulations. • Overseeing and managing services of 250+ members, staff operations and ensuring compliance of operations with Ghana Credit Union regulations.