cwaita.nobongoza

// Technology & Business Systems Consultant | Software Engineer

📍Midrand, Gauteng

ABOUT

I’m Cwaita Nobongoza, a multidisciplinary technology professional with expertise in software engineering, business systems, data analytics, and digital transformation solutions. My background combines experience in telecommunications, systems consulting, hospitality leadership, and legal studies, allowing me to approach business challenges with both technical insight and operational understanding. I specialize in helping small and medium-sized businesses improve efficiency through technology-driven solutions, including software systems, process optimization, data analysis, workflow improvement, and scalable digital tools. My technical experience includes software engineering, backend systems, API integrations, database management, business analysis, CRM systems, and data visualization. I also have exposure to telecommunications environments, OSS/BSS systems, and cloud-based communication workflows. With a strong foundation in analytical thinking, stakeholder engagement, and problem-solving, I am passionate about building practical, scalable, and human-centered solutions that create measurable business impact. I am always open to collaborating with forward-thinking businesses, teams, and organizations focused on innovation, growth, and digital transformation.

SKILLS

PythonJavaScript (ES6)SQL

Node.jsExpress.jsReact.js

MySQLMongoDBRedisNoSQL databasesData retrievalvalidationstorage optimisation

User access control and permissionsDocument libraries and data structuringSystem monitoringmaintenancebackupsarchiving

CRM and Helpdesk platformsBilling and AAA/Radius environmentsOSS/BSS handoffsNOC and Field Operations workflows

RESTful APIsHTMLCSSResponsive Design

Troubleshooting and incident resolutionUnit testing (Mocha, Chai)End-user support and training

GitGitHubDockerNginxPostmanMongoDB AtlasWordPress

Data analysis fundamentalsReporting and insightsAI and machine learning fundamentals

Microsoft Office SuiteWordExcelPowerPointOutlookInternet & Digital ToolsDocument & Content ManagementEmail & Calendar ManagementSystem Navigation & AdministrationPOS & Business Systems (Pilot, GAAP, Innkeeper, Palladium)Remote & Online Work Tools

Technical problem analysis and resolutionCustomer service orientationDocumentation and knowledge sharingStakeholder communication and collaborationProcess mapping and improvementMonitoring and evaluationTime management and multitaskingAttention to detail and quality

EXPERIENCE

Technology & Business Systems Consultant

Ilitha Telecommunications • East London, South Africa

2025

Store Manager

Wedgewood Emporium • Parkhurst, Johannesburg

2022

Food & Beverage Manager

Euphoria Golf & Lifestyle Estate • Limpopo, Soouth Africa

2019

EDUCATION

ALX Africa Academy

2026 - Present

Programme in Data Science

ALX Africa Academy

- 2024

Certificate in Software Engineering – Back-End Specialisation

Intec College

2017 - 2019

Diploma in Paralegal

Zimele High School

2006 - 2011

National Senior Certificate (Grade 12) in General