Associate System Engineer
India
Infrastructure and cloud-focused fresher with hands-on experience in Azure, Intune, Active Directory, endpoint compliance, and enterprise IT operations. Proven ability to resolve production tickets, manage identity and access, enforce policies, and support secure cloud and endpoint environments using SOP-driven workflows.
MAQ Software
• Resolved network, Wi-Fi, authentication, and endpoint incidents, improving first-time resolution rates. • Monitored device compliance via Microsoft Intune and guided users to remediate non-compliant states. • Accessed enterprise Intune portal with Security Reader role to analyze compliance and security posture. • Supported MAC filtering, account access, and connectivity tickets following defined SOPs. • Worked on a dedicated Azure tenant to configure and test Intune and endpoint settings. • Actively learning Azure resource creation and Power Automate for operational automation. • Documented incidents and recurring issues to improve troubleshooting efficiency.
Deltaware Solutions
• Delivered live YouTube training sessions on Active Directory fundamentals and enterprise identity concepts. • Demonstrated user, computer, and group management in Active Directory environments. • Explained and implemented password policies, account lockout rules, and Group Policies (GPOs). • Guided learners through authentication flows and access control scenarios using real lab setups. • Helped students understand how identity misconfigurations lead to security and operational issues.
EduSkills Academy
• Analyzed how misconfigurations and vulnerabilities impact system stability and availability. • Built understanding of secure system configurations from an operational perspective.
Zscaler
• Learned Zero Trust and cloud security models used in enterprise environments. • Studied identity, access control, and secure connectivity relevant to cloud operations.
Bachelor of Technology in Cybersecurity and Digital Forensics