BL

Brandon Leon Emmanuel

IT Intern

Nairobi, Kenya

ABOUT

Motivated and detail-oriented IT Intern with hands-on experience in technical support, troubleshooting, and system maintenance. Passionate about software development, POS systems, and exploring innovative IT solutions. Adept at working in fast-paced environments and eager to contribute to your mission of delivering reliable technology solutions while growing into a skilled software developer.

SKILLS

PythonPHPHTMLCSSJavaScript
MySQL
WindowsLinux
VS CodeGit/GitHubXAMPP
LAN/WAN setupTroubleshooting
Problem-SolvingCommunicationTeamworkReliability

EXPERIENCE

IT Support & Customer Service Intern

2023-09 - 2024-01

National Industrial Training Authority (NITA)

• Assisted in the installation and maintenance of computer hardware and software. • Supported system updates, user account setups, and minor network configurations. • Responded to user queries, resolved technical issues, and logged support tickets. • Helped maintain documentation and IT inventory records.

Freelance ICT Support Technician

2023-01 - Present

Freelance

• Provided on-site and remote technical support to clients. • Installed and configured software applications and peripheral devices. • Helped small businesses integrate POS systems and troubleshoot network issues.

EDUCATION

Matili Technical Training Institute

2022-09 - 2025-07

Diploma in Computer Science