BBIT Graduate - IT Support, Web Development, and Business Systems
Nairobi, Nairobi
A BBIT graduate with hands-on experience in IT support, web development, and business systems. Skilled in networking, ICT troubleshooting, and building practical digital solutions such as AffordablePicks Kenya and Hati. Passionate about using technology to solve real-world problems and deliver affordable, reliable digital services. My supervisor described me as "hardworking, promising, professional, competent, and a team player," reflecting on my strong work ethic and reliability. Founder of AffordablePicks.co.ke, a digital platform focused on affordable product sourcing and logistics.
Ministry of Labour & Social Protection – State Department for Social Protection and Senior Citizen Affairs • Nairobi, Kenya
Worked in the ICT Directorate providing comprehensive IT support and technical services. Demonstrated excellence, professionalism, teamwork, and competence as highlighted in official recommendation letter. • Managed and monitored LAN/WAN networks, ensuring uptime, performance, and basic network security • Performed hardware servicing, repair, diagnostics, and preventive maintenance for desktops, laptops, and peripherals • Installed, configured, and administered software including Windows 11, Microsoft Office Suite, Kaspersky Antivirus, and Falcon Security tools • Provided daily technical support to staff, resolving ICT-related issues promptly and professionally • Conducted data backup and recovery procedures to safeguard departmental information • Performed data entry, cleaning, and preliminary analysis for Adult Learners across all 47 counties • Installed and configured new ICT equipment such as printers, workstations, and network accessories • Assisted the ICT team in troubleshooting system issues and documenting technical incidents
Bachelor of Business Information Technology (BBIT) in Business Information Technology
KCSE