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Adeyinka Adegbaju

CRM Specialist & Automation Expert

Ile-Ife, Osun State

ABOUT

A CRM Specialist & Automation Expert with experience in creating end-to-end automation frameworks, improving lead management processes, and setting up CRM systems.

SKILLS

Process OptimizationStrategic ThinkingCommunicationSystemTroubleshootingTask ManagementClient CollaborationDocumentationWorkflow MappingProblem Solving
GoHighLevelSystemeioMailchimpKlaviyoBrevoOmnisendZapierMakecomAutomation WorkflowsFunnel IntegrationsLead ScoringCRM SetupData TrackingAirtable

EXPERIENCE

CRM Specialist & Automation Expert

2025-03 - 2025-04

HelpHive Solutions • Austin, USA

Customer Support Automation & Ticket Routing • Implemented automated ticket sorting, routing, and CSAT follow-up flows. • Cut customer response time from 18 hours to under 3 hours.

CRM Specialist & Automation Expert

2025-08 - 2025-09

NovaRise Media • New York, USA

Complete GoHighLevel CRM Setup & Funnel Build • Built a fully automated workflow connecting 7 tools (Typeform → GHL → Google Sheets → Slack → Email → Calendar → Zapier). • Reduced manual operations by 80% and improved team coordination with real-time automated updates.

CRM Specialist & Automation Expert

2025-10 - 2025-11

FlowSync Digital • Berlin, Germany

Advanced Multi-System Automation Workflow • Set up a full GHL environment: pipelines, calendars, funnels, triggers, custom values, and automated follow-up systems. • Increased lead-to-booking conversions by 52% through an optimized, fully automated nurturing sequence.

CRM Specialist & Automation Expert

2024-02 - 2024-03

Greenline Contractors Ltd • Nairobi, Kenya

CRM Overhaul & Lead Automation System • Built CRM with automated nurturing sequences • Reduced manual workload by 70% and improved response rate by 42%

CRM Specialist & Automation Expert

2024-07 - 2024-08

Luxe Glam Cosmetics • Johannesburg, South Africa

Ecommerce Email Automation • Created segmentation and winback automations • Boosted returning customers by 25%

CRM Specialist & Automation Expert

2024-04 - 2024-05

Moses Alford Realty • Florida, USA

Real Estate Funnel System • Designed a Lead Magnet to gain more organic leads. • Increased viewing bookings by 55%.

CRM Specialist & Automation Expert

2024-01 - 2024-02

Elevate Success Coaching • London, UK

Coaching Program CRM • Reduced onboarding errors by 90% • Built onboarding automation and portal.

EDUCATION

Obafemi Awolowo University

- 2027

LLB in Law