IT Support & Systems Technician
Fredericksburg, VA
IT support professional with experience across systems, networking, and cybersecurity fundamentals, supported by multiple CompTIA certifications. Background includes academic labs and project-based IT work involving system troubleshooting, configuration, and account management. Prepared for help desk and entry-level IT roles requiring reliable technical execution and adherence to support processes.
Family-Owned Retail Business • Fredericksburg, Virginia
• Maintained and updated inventory and sales data within a computer-based system, supporting accurate reporting, stock availability tracking, and reliable data flow required for daily business operations and internal record management. • Audited and corrected inventory discrepancies by cross-checking physical stock against system records, identifying inconsistencies, improving data accuracy, reducing operational errors, and supporting consistent transaction processing.
Bachelor of Science in Cybersecurity and Information Assurance